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Asphalt Kingdom Policies

Privacy Policy:

We value your privacy! We will never give, lease, sell or otherwise disclose your personal information. Period!

Any information you give to Asphalt Kingdom will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy, please contact us.

Resale or disclosure of information to third parties: Asphalt Kingdom does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists.

Browser information collected on the web site: Asphalt Kingdom analyzes the web site logs to improve the value of the materials available on the web site. These web site logs are not personally identifiable, and Asphalt Kingdom makes no attempt to link them with the individuals that actually browse the site.

Privacy of our email lists: Individuals must affirmatively ask to join our mailing lists using the forms provided on this web site or other means expressly sanctioned by Asphalt Kingdom. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized Asphalt Kingdom staff, including other list subscribers.

Unsubscribe Policy:We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject. 

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use AsphaltKingdom.com, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

AsphaltKingdom.com strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

Personal Information

AsphaltKingdom.com collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.

This information is collected if you request information from us, participate in a contest or sweepstakes, and sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.

Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Use of Cookies and Web Beacons

We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables AsphaltKingdom.com to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

Some third-party advertisements may be provided by Google, which uses cookies to serve ads on this site. Google uses the DART cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.

Children's Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Lucky Orange Web Analytics Service

This site uses the Lucky Orange analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website. Lucky Orange does not track this activity on any site that does not use the Lucky Orange system. You can choose to disable the Lucky Orange Service at http://www.luckyorange.com/disable.php. Note, that doing so will disable other features of the Lucky Orange system that this site employs such as 1-to-1 support chat.

Release of Information

If AsphaltKingdom.com is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please click on this link and/or use our Contact Us page.

Updates and Effective Date

AsphaltKingdom.com reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to AsphaltKingdom.com's Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.

Your use of this site indicates acceptance of this privacy policy.

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Shipping policy
All our shipping charges are included to major metropolitan areas unless otherwise stated for the lower 48 U.S. States. Canadian orders will ship from our brother store, Action Seal. If there are very remote areas that traditional shipping and freight companies do not frequent, and we are unable to obtain a fair quote, we reserve the right to refund your order in full or give you the option to pay for the extra shipping to receive the order. Residential and rural delivery are not the same and AK reserves the right to delay shipping or have customer pick up at depot is the customer does not disclose that delivery location is rural. Free shipping on our Sealer or Crackfiller does not apply to your the following states: Washington, Oregon, California, Nevada, Arizona, Utah, Wyoming, Montanan, Alaska or Hawaii. Please contact us for the best shipping rates to your area. 1-866-399-5562

If delivery is not included we will give you a freight quote.  Please note; we do not mark up the shipping cost and will charge you the amount we are charged.

Freight Forwarders and specialty drop centers orders are welcome, but due to the extra time and paperwork involved in facilitating these orders, a minimum $150 surcharge applies and charges may be increased if there are higher charges for remote areas. Please call for exact quotes depending on the items purchased or one of our representatives will call you after the order is placed to further explain this policy.

Please take the time to inspect your shipment upon arrival. Should an item arrived damaged in shipping, please do not accept the damaged item without filing a claim with the shipping company, as we are unable to make a claim on your behalf after the delivery is signed for. Any claims for missing items must be filed with Asphalt Kingdom within 10 business days of receiving your order. If they are not unfortunately we will be unable to replace the items on warranty. If a claim is not filed and noted on the Bill of lading at the time of delivery for the missing items we will not be able to replace the items free of charge.

Delivery Time
Our standard delivery time for most items is 7 to 10 business days from the time your payment clears.  There are some items that may take longer to arrive (i.e. hot boxes, air operated units, etc.) and any modified or custom items may take longer as well.  Please see the product page for the most accurate shipping times.

Shipments may be delayed from time to time due to extreme weather conditions which are beyond our control.

Payment Policy
We require payment in full before your item is shipped. We accept all major credit cards, PayPal, Cashiers check and wire transfer.  All prices are $USD currency.  A 13% handling fee will apply to all Canadian orders. You can shop in Canadian dollars and no duties on ActionSeal.com.

If your shipping address is different than the address you would like your order shipped to, we require that you fill out a signature form to file with your credit card company.

Order Cancelation
In all cases; if we have processed your payment and your purchase has shipped and you then decide to cancel your order, you will be charged a 15% restocking fee plus the cost to ship the order to you and the cost to ship the order back to us. If your order has yet to ship and you cancel your order, you will be charged a 5% fee for order processing.

Refunds / Returns
Once any equipment and or product is purchased and used there is a strict no return policy. We will arrange for service, replace malfunctioning parts and send missing items but in no way shape or form provide a refund once equipment has been used unless a defect can be proven. Should equipment be determined to have a defect, we will repair it or refund your purchase price.  Refunds can only be issued once we have received the items back at our location and confirmed any defect.  Modified or altered items may not be returned.

Warranty
See individual product pages for applicable warranty information.  Any alteration or modification to the equipment will void the warranty.  Any use of the equipment outside the specific instructions provided in the owners manual or instruction pamphlet that accompanies all our equipment will also void the warranty.  We strongly recommend reading the instructions for equipment in full before equipment operation.

Our spray system pumps will not be covered under warranty IF the pump has run dry from improper use via the use of the wrong sealer product. The only way these pump seals can be damaged is if the pump runs dry. If the pump runs dry for 1 minute this will cause the pump to over heat and the seals will burn resulting in a leaking pump. The pump is lubricated and cooled by the actual asphalt sealer. A similar example to this would be if you ran your car engine without oil or coolant. The oil lubricates your car engine and the coolant cools the engine. A car manufacturer would not warranty your engine if you forgot to put coolant or oil in your engine.

Sand in any pump will wear the pump faster and it voids the warranty on the unit. None of our centrifugal pumps can be used with sand: using them with sand will burn out the seals and create long-term motor and engine damage. Asphalt Emulsion, oil based sealers and, for that matter, any sealer that is not specifically water-based refined Coal Tar Emulsion without additives will not work with these pumps and may cause internal damage and require repair or replacement without warranty.

Release of Liability
In consideration of receipt of Asphalt Kingdom products and equipment, you hereby agree Asphalt Kingdom and its parent company, Loyalty International, be held harmless from any claims of injury or death that may arise to the fullest extent permitted by law. Use of our equipment and components may involve certain risks and hazards, primarily from improper use,which may result in personal injury or death. By using the equipment and products you acknowledge you have read in full all the instructions for the items in advance of operation and have contacted us with any unanswered questions.

By using our products you agree to personally assume and accept any and all risks of injury or other. Asphalt Kingdom and its parent company, Loyalty International, shall be held harmless from any liability or claim therein, and you agree to expressly release all Loyalty International and Asphalt Kingdom employees, owners, agents, delivery personnel, suppliers and representatives from any and all liability regarding injury, property damage, death, negligence and the like regarding use of equipment sold by the company as well as the transportation of said equipment.

Upon acceptance of equipment sold by Loyalty International and Asphalt Kingdom, the Buyer assumes all risks of injury, property damage or death with regard to transporting the equipment from one location to another, lifting the equipment or moving it in anyway. Equipment Buyers assume responsible for proper maintenance of their purchased equipment and understand failure to perform maintenance tasks such as add oil to motors, failing to check tire pressure on trailers, failure to regularly check ball valves, fittings, nuts and bolts, failure to check torch fittings, failure to check hoses for cuts and splits, splits,and similar ongoing maintenance items, may cause the equipment to become dangerous to operate.

Any modification made to the equipment by the Buyer not only voids the manufacture warranty but may also make the equipment unsafe to operate.


Titan Linestriper Price Policy
We will match any advertised price on Titan linestripers. If you find a lower advertised price, we will match it and give you a free spray tip for your trouble. Call or email us to take advantage of this offer.

 

Get expert advice now!

Call 1-866-399-5562 or email us at

advice@asphaltkingdom.com
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