Asphalt FAQ
Company
FAQ's
Where
are you located?
Asphalt Kingdom has 4
locations, three in the U.S.A and one in Canada.
·
Pontiac Illinois, US
·
Auburn Hills Michigan, US
·
Mount Dora, Florida, US
·
Drummondville, Quebec,
CAN
Can
I visit your warehouse to see your equipment and products?
No,
our locations are all fabrication plants. We do not have staff and showrooms to
accommodate you if you want to come and visit. You can however see all of our
products and equipment on our website.
Do
you have a catalogue?
No,
however all of our equipment and products can be seen on our website and can be
printed off.
What
are your hours of operation?
Asphalt
Kingdom is open from 8am to 5pm EST.
Where
are you warehouses located?
We
have warehouses in the following locations:
·
Pontiac Illinois, US
·
Auburn Hills Michigan, US
·
Drummondville, Quebec,
CAN
Where
does Asphalt Kingdom ship from?
We
ship from our warehouses located across the US and Canada.
Where
do you get your spray systems and sealer made?
We
manufacture all of the products and equipment that retail on the website.
Shipping
FAQ's
Where
does Asphalt Kingdom ship from?
We
ship from our warehouses located across the USA and Canada.
How
long does it take to receive an order once payment is received?
For
USA Customers only:
It
takes 7 to 10 business days to get your equipment order from time of payment.
For
products such as coal tar sealer and hot pour crack sealer, it takes 3-5
business days to receive once payment has been made.
For
Canadian Customers only:
It
takes 5 to 7 business days to get your equipment order from time of payment.
Please
note that the following pieces of equipment are only available in Canada: AK
2200B / AK2200T / AK2400 and AK10.
Our
Products: coal tar sealer, liquid pour crackfill and hot pour crackfiller are
shipped from our Canadian location, however due to high shipping cost, a minimum
of 220 gallons of sealer and a pallet of hot pour crackfiller must be purchased
in order to ship.
Who
does Asphalt Kingdom ship with?
Asphalt
Kingdom uses a number of different shipping companies that include:
·
Estes Express Lines
·
Dorhn
·
Old Dominion
·
R&L Carriers
Please
note that we use several freight brokers to insure you receive the very best
freight prices and ETA's we can get.
Can
I track my shipment once I pay for it?
Yes,
you can track your shipment. Once payment is received our customer service
department send tracking information via email.
Does
Asphalt Kingdom ship to residential locations?
Yes,
Asphalt Kingdom ships to both residential and commercial locations.
Do
you need a forklift or a dock to receive Asphalt Kingdom products?
No,
however if you have a forklift or a dock do let us know. Otherwise we can
arrange for a lift gate to be provided.
Spray
System FAQ's
Does
my spray system come ready to go or do I need to assemble it?
Your
Asphalt Kingdom spray system comes fully assembled and ready to go. Just add gas
and asphalt sealer and your all set.
Does
my system come with a "smart transfer kit"?
All
units except the AK2200B and the AK2200T come with a smart transfer kit that
enables you to transfer sealer to your spray system.
What's
the difference between your centrifugal spray systems and your air operated
systems?
Our
centrifugal operated spray systems runs on a centrifugal pump that primes to
create suction and high pressure output.
Our
air operated systems run off of a compressor. The compressor sucks the air thru
the dual diaphragm pump creating pressurized output thru the output port of the
dual diaphragm pump.
What
units use the centrifugal pump system?
The
following units use a centrifugal pump system:
·
AK2200B
·
AK2200T
·
AK2400
·
AK300
·
AK550
What
units use the air operated system?
The
following units use an air operated system:
·
AK300-AIR PROMAX
·
AK550-AIR PROMAX
·
AK725-AIR PROMAX
Do
any of your spray systems spray sealer mixed with sand?
Yes,
all of our units spray sand mixtures. However, as sand is an abrasive, you will
have more wear on the impeller and seals on our centrifugal units. We offer a
replacement kit including seals and a new impeller for 169$ including shipping.
Crack
Filling Machines
Is
the propane included with my AK10/15?
No,
propane tanks are not included with any of our crack filling units.
How
long does it take to melt your hot pour crack filler?
Its
takes 10 minutes to melt the first 50lbs, and about 2-4 to melt the subsequent
added cubes.
How
many linear feet of crackfill do you get per box of crack filler?
You
will get 300-400 linear feet of coverage per 50lb box of hot pour crack fill.
What
do I do with my left over crack fill?
Simply
turn off the heat, let it cool and you can reheat the crack fill when needed.
How
do I clean my AK10/15 when I’m done filling cracks?
There
is no need to clean the AK10/15. Simply use all your crack fill and leave it
empty or turn off the heat and cool the remaining crack filler for the next use.
How
many wheels are on the AK 10 crack melter applicator?
There
are two rear wheels and a smaller rotating wheel on the front of the AK10 crack
melter applicator.
Asphalt Sealer
Is
your sealer oil based?
No,
our sealer is 100% coal tar based. 98% of the sealcoating market uses coal tar
sealer because of all the benefits.
What
is the coverage rate of your coal tar sealer?
With
our Asphalt Kingdom sealer you will get approximately 100 square feet per
gallon.
How
much does your sealer weigh?
Asphalt
Kingdom sealer weighs approximately 10 pounds per gallon.
What's
the difference between oil based sealer and coal tar emulsion sealer?
Oil
based sealer is made up of oil and tar materials, where coal tar emulsion is
coal tar based product.
Crack Sealer
At
what temperature does the hot pour crack sealer liquefy?
The
crack fill liquefies at a temperature of 300 degrees Fahrenheit.
Do
I have to cut it before I melt it?
No,
simply remove the packaging and put in melter and heat to 300 degrees
Fahrenheit.
What
color does it come in?
All
of our hot pour crack fill comes in jet black.
What
is the difference between the hot pour and cold pour crack fill?
Both
products are similar, but the hot pour crack fill will last much longer against
the elements.
Line
Striping
Is
this Line Striping Machine motorized?
No,
the machine is a walk behind machine that use upside down spray cans that spray
the paint.
What
are the most popular colors for line striping?
White,
Yellow and Blue, in that order!
What
colors do you offer?
White,
Yellow, Blue, Green, Red, Black, Orange, Grey.
Are
the stencils durable and reusable?
Yes,
all of our stencils are made from waxboard and designed to be reused.
Business
In Box
I
already have a blower, is it possible to have that unit removed and purchase the
rest of the Business in a Box?
Yes,
all of our products in the Business in a box package are customizable. We are
able to change or remove any part of the business in a box so that it suits what
you are looking for.

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