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Asphalt FAQ

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Have Asphalt Questions?

We at Asphalt Kingdom have the answers for you, whether you have questions about general asphalt maintenance, how to start your own asphalt business, or questions about our equipment and products. You can consult our FAQs above, which are organized into categories, or you can contact our asphalt experts.

Getting started with asphalt maintenance? We have several free online guides for line striping, crack repair, sealcoating, and more. For sales techniques and equipment pointers, visit our video center.

 

Asphalt Kingdom FAQs

Where Is AsphaltKingdom located?

Asphalt Kingdom ships from their locations in the U.S.A, and in Canada. Having locations in Canada and the U.S.A. allows us to avoid customs fees and duty delays, and timely headaches.

  • Auburn Hills, MI, USA
  • Plymouth, MI, USA
  • Atlanta, GA, USA
  • Dallas, TX, USA
  • Detroit, MI, USA
  • Baltimore, MD, USA
  • Greensboro, NC, USA
  • Boston, MA, USA
  • Memphis, TN, USA
  • Chicago, IL, USA
  • Tampa, FL, USA
  • Petersburg, ON, Canada
  • Drummondville, QC, Canada
Can I visit your warehouse to see your equipment and products?

No, our locations are all fabrication plants and shipping facilities. We do not have staff and showrooms to accommodate you if you want to come and visit. You can however see all of our products and equipment on our website and we will be glad to speak with you in person regarding our products and equipment and provide detailed quotes.

Do you have a catalogue?

You can download all our online catalogs and brochures here.

What are your hours of operation?

Asphalt Kingdom is open from 8am to 5pm EST. We also do weekend message checks for both e-mail and phone. 


Shipping FAQ's

Where does Asphalt Kingdom ship from?

We ship from our warehouses located across the USA and Canada.

How long does it take to receive an order once payment is received?

For USA Customers only:

It usually takes 5 to 10 business days to get your equipment order from time of payment. However, we are not the transport company, and so we are not in complete control of exact delivery times.

For products such as coal tar sealer and hot pour crack sealer, it generally takes 5-7 business days to receive once payment has been made.

For Canadian Customers only:

It takes 5 to 10 business days to get your equipment order from time of payment.

Our Products: coal tar sealer, liquid pour crackfill and hot pour crackfiller are shipped from our Canadian location, however due to high shipping cost, a minimum of 220 gallons of sealer and a pallet of hot pour crack filler must be purchased in order to ship.

Who does Asphalt Kingdom ship with?

Asphalt Kingdom uses a number of different shipping companies that include:  

  • Estes Express Lines
  • Dorhn
  • Old Dominion
  • R&L Carriers
  • Day and Ross

Please note that we use several freight brokers to insure you receive the very best freight prices and ETA's we can get.

Can I track my shipment once I pay for it?

Yes, you can track your shipment. Once payment is received our customer service department send tracking information via email.

Does Asphalt Kingdom ship to residential locations, and do you need a forklift or a dock to receive Asphalt Kingdom products?

Yes, Asphalt Kingdom ships to both residential and commercial locations. You don't need a forklift or a dock to receive our products because we can arrange for a lift gate to be provided; if you do have a forklift or dock, please let us know. There will be a $50 fee for residential lift gate service. Commercial deliveries that have docks or removal equipment are not subject to this fee.

 

Spray System FAQs

Troubleshooting Links

Troubleshooting Questions and Answers

Why is my sealcoating tip clogging? How can I fix a poor spray pattern?

A blockage can easily occur if a solid piece of sealer or a stone gets stuck in the sealcoating tip. A trickle from the spray gun or an odd spray pattern is another indication of a blockage. To prevent blockages from forming, you can invest in a filter kit to filter chunks of sealer out during the suction process.

Another possibility of poor spraying are spray tips that have worn out — new spray tips when your spray tips are worn out or clogged should help fix this.

There is a leak from the pump. Why is that and how to fix it?

A leak can occur if the pump overheats from running the pump without liquid. The overheating pump heats up the master seal, making it dry out and crack. You can add water to the pump for priming, so that you will never run the pump dry and won't damage the seal. If the damage is done, we have a seal replacement kit.

What oil can be used with the sealcoating systems?

You can use 10W30 or any typical 4-stroke motor oil.

How do I prime the pump? When should I prime the pump?

You can prime the pump by adding 1 gallon of water to the pump. Running the pump with the water will create the suction needed to start sealer recirculation and spraying.

You need to prime the pump the very first time you use your system. If you haven't used the system for over 24 hours, you will need to prime the pump with water again.

Why is my sealcoating system not agitating?

If your sealcoating system isn't agitating, your sealer may be too thick. Since sealer is sold as a concentrate, you need to dilute it for use with sealcoating systems. You should add 20 to 30% water dilution, so if you have 100 gallons of sealer, you would add 20 to 30 gallons of water.

To ensure that water evaporation isn't occurring, you should check the levels of your sealer at the end of the day and the next time you use your system. If the sealer levels didn't match, you would add water to get the previous level.

If your sealer is properly diluted, you should check the ball valve on your sprayer system's output. This is the ball valve that lets you direct the sealer back into the tank or to the spraying gun. If the ball valve is stuck to the spray gun output, you would never get pump agitation.

Why am I getting foam on the top of my sealer?

If you agitate the sealer for too long, your sealer will start to accumulate foam on the top. You'll only have to recirculate at the start of the workday for 2 to 3 minutes, and then before each job for a minute.

Frequently Asked Questions about Our Spray Systems

Does my spray system come ready to go or do I need to assemble it?

Your Asphalt Kingdom spray system comes fully assembled and ready to go. Just add gas and asphalt sealer and you're all set.

Do any of your spray systems spray sealer mixed with sand?

Yes, all of our units spray sand mixtures. However, as sand is an abrasive, you will have more wear on the impeller and seals on our centrifugal units. We offer a replacement kit including seals and a new impeller.

We cannot guarantee a system will work at its full capability nor can we warranty a system when an additive is added.

 

Frequently Asked Questions About Our Sealer

Is your sealer oil based?

No, our sealer is 100% coal tar based. 98% of the sealcoating market uses coal tar sealer because of all the benefits. You can read more about why coal tar is the best sealer here.

What is the coverage rate of your coal tar sealer?

With our Asphalt Kingdom sealer you will get approximately 100 square feet per gallon when used with a sealcoating system. You can find out exactly how much sealer you will need for your project with our asphalt sealer calculator.

How much does your sealer weigh?

Asphalt Kingdom sealer weighs approximately 10 pounds per gallon.

What's the difference between oil based sealer and coal tar emulsion sealer?

Oil based sealer is made up of oil and tar materials, whereas coal tar emulsion is a coal tar based product. Coal tar is more resistant to gasoline and oil, and more durable.

Do I need to dilute the sealer?

If you are applying your sealer with a squeegee or brush, no dilution is necessary. If you are using a sealcoating system, you can add up to 20-30% water for easier recirculation and more coverage.

How long should I agitate sealer in a spray system?

It's important not to over-agitate your sealer. Run your spray system in circulation mode for 2-4 minutes to get sealer mixed thoroughly, and then apply. Agitating any longer will introduce air to the sealer, causing it to foam up. If you have over-circulated your sealer, let it settle again for several hours to get rid of the foam.

 

PowrLiner Questions

Which Titan PowrLiners offer stencilling capabilities?

The PowrLiner 850 up to the PowrLiner 8950 have a removable spray gun for stencilling. If you have a lot of stencilling you need to do, you can get a 2nd gun for the PowrLiner 2850, or invest in the 4950, 6950 or 8950 to automatically have a 2-gun configuration.

How do I choose a PowrLiner?

You can consult with our line striping experts at 1-866-399-5562 for no-pressure advice, read our Line Striping Buying Guide for an easy comparison chart, or watch our video below.


Frequently Asked Questions About Line Striping

Is the AK Line Striping Machine motorized?

No, the machine is a walk behind machine that use upside down spray cans that spray the paint.

What are the most popular colors for line striping?

White, Yellow and Blue, in that order!

What colors do you offer?

For the aerosol paint cans, we offer White, Yellow, Blue, and Black. For water-based or oil-based gallons of paint, we offer white, yellow and blue.

Are the stencils durable and reusable?

The most durable stencils we have are made of a heavy-duty plastic. All of our stencils are designed to be reused.

Do you have more questions about Asphalt Kingdom or our products? Call us at 1-866-399-5562 or send us an e-mail.

Get expert advice now!

Call 1-866-399-5562 or email us at

advice@asphaltkingdom.com